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IT Portfolio Senior Manager-DHS -CBP

Washington, DC

SSi has principals that are an integral part of the organizations characteristic and are fundamentally essential to the shaping of everyday activities that connect to our broader mission and vision. As an organization SSi is committed to:
Foster a culture of innovative and out of the box thinking: 
We fundamentally understand that each employee has something unique to offer to the organization.  We foster a culture that nourishes innovation by empowering staff, leverages their passions, and encompasses a circle of trust where it’s all about thinking of new ideas and getting good feedback.
Invest in our Resources
Employees are essential, their physical and mental well-being are pivotal to the growth of our organization.  Our company culture, productivity, and overall employee happiness stem directly from how much training, responsibility, and empowerment they have within our organization. Our focus is on improving the growth of individual through education, allowing them to play central roles, so they can grow and add value to the company.
Provide solutions that are in the best interest of the customer and improve their strategic posture
We are in business to serve our customers and do what is in their best interest. Our philosophy is to offer services that are complete.  We strive to provide services that do more than meets the eye, to achieve more than superficial results and to help the business improve in areas that they may not have considered.
Give thoughtful considerations to our actions and their affects
We give thoughtful consideration to each other’s differences and opinions. We must give our individual best to get the job done right. Everyone is accountable for their behaviors, exercising rational judgment, and giving thoughtful consideration to their professional activities and decisions.

SSi has an exciting opportunity for IT Portfolio Support on our DHS Enterprise Architecture Support Services DHS Customs and Border Protection program. This person will support the development of a rich portfolio of shared-services offerings for the CBP enterprise. In this position you will work with multiple IT disciplines in providing a high-quality governance structure for the IT Portfolio that is principally focused on identifying and provisioning a wide variety of IT services that provide optimal value for the organization. The individual in this role will be part of an agile team and work closely with a team but have a lot of bandwidth to utilize independent professional judgement.

  • Driving a culture of transparency and accountability, enabling information-based decision making in the management of IT investments
  • Establishing portfolio capabilities that will include the data requirements, process and roles, systems and governance, drive the adoption and uptake across the organization
  • Establish Capabilities for business value management, inclusive of business case development, investment cost and benefits measurement, benefits tracking, value showback and cost/benefit optimization
  • Develop capabilities for Technology Business Management (TBM) to support business Value Realization of investments in IT across the enterprise portfolio
  • Expand the company’s use of TBM tools beyond infrastructure cost, management and more holistically mange IT costs related to investments
  • The portfolio manager will be responsible for the budget formulation, budget execution and improvement of the information technology/information management investment portfolio
  • At least 5-7 years’ experience of portfolio and/or business technology management experience
  • IT Systems Management knowledge-knowledge of the asset and process management practices, requirements and support services of the IT function is preferred
  • Experience in risk management is preferred
  • Experience managing in a matrix environment is preferred
  • Technical experience in management of computer applications systems is preferred
  • Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.
  •  In addition, candidates must have ability to obtain and maintain a DHS EOD/Public Trust clearance.

Understands core internal and external IT services and consistently drives business value through these services

  • Addresses business needs with an emphasis on standard solutions

  • Collaborate with business partners in the region to define technology strategy that maximizes business value and minimizing time to market

  • Define priorities for business and associated technology investments, leveraging product line organization

  • Oversee BA teams within region and drive collaborations and sharing of best practices

  • Align stakeholders around common measurable goals

  • Be accountable for delivery and operational IT expense

  • Understand core internal IT services and new technologies and approaches to drive business value

  • Engage with external clients

  • Lead the design, implementation and adoption of investment portfolio management capabilities for Business Value Realization, IT Cost Benchmarking, and Technology Business Management (TBM)

  • Experience in establishing and managing Business Value Realization practices

  • Strong relationship management skills to establish and build healthy working relations and partnerships with internal and external stakeholders

  • Financial experience with familiarity with budgetary planning and cost reporting

  • Previous industry experience in technology business management

  • Ability to provide business/financial advice to executives, controllers and directors on business management related matters

  • Proven leadership experience including knowledge of approaches, tools, and techniques for gaining the cooperation and support of others

  • Demonstrates ability to manage small to medium sized technical/infrastructure projects- managing scope, schedule, resources, risks/issues, and cost

  • Creates a collaborative partnership among IT leaders and portfolio stakeholders, and enables resource demand planning, change management, and project pipeline planning decisions

  • Adheres to IT’s Project Delivery methodology

  • Demonstrate an ongoing commitment to professional growth in agile project/program management and other key areas

  • Performs other critical tasks as required

  • Manage the funnel of proposed IT investments for assigned operational PMO, and review new program submissions to ensure information accuracy, thoroughness, completeness and compliance with IT standards

  • Participates in customer meetings to ensure services meet customer expectations and incorporates them within the service catalog

  • Prepares and supports reporting and communication to maximize stakeholder understanding of the IT Service Catalog and related costs

  • Promotes service improvements on an ongoing basis to continually improve quality and customer satisfaction with IT services, including the design of new services within the IT Portfolio

  • Review service metrics (KPIs) that identify the success of the services being utilized to recommend and coordinate implementation of changes to services to improve metrics

  •  BS degree in Science, Technology, Engineering, Math or related field with 5-7 years of experience in a comparable role within IT, utilizing Financial or business intelligence data applications
  • Current SCRUM certification or Agile certification
SSi is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminatory action can be a cause for disciplinary action. SSi also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability. VETS are encouraged to apply.

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